Privacy Policy

Last updated: 1st August, 2025

At Upkora Solutions, your privacy is at the heart of everything we do. This policy explains how we collect, use, protect, and share your information when you use our cloud, AI, and consulting services.

What Information We Collect

We collect information to provide, improve, and secure our services: • Business and personal contact details (name, email, company, phone) • Service usage data and analytics • Device, browser, and network information • Communication preferences and support requests • Files and content you share with us • Information related to your use of our cloud, AI, and consulting solutions

How We Use Your Information

We use your information to: • Deliver and enhance our cloud, AI, and IT services • Personalize your experience and communications • Respond to your inquiries and support requests • Improve our products, security, and user experience • Send important updates, offers, and service information • Comply with legal and regulatory requirements

Cookies & Tracking

We use cookies and similar technologies to: • Secure your account and authenticate sessions • Analyze site traffic and usage patterns • Enhance your experience on our website You can manage your cookie preferences at any time in your browser settings.

Information Sharing

We do NOT sell your personal information. We may share data with: • Trusted service providers and partners (for business operations) • Legal authorities if required by law • Third parties with your explicit consent • Analytics and security providers (anonymized data only) • In the event of a business transfer, as part of our assets

Data Security

We protect your data with: • Encryption and secure storage • Regular security audits and monitoring • Strict access controls and authentication • Employee privacy training While we follow best practices, no system is 100% immune to risks.

Your Privacy Rights

You have the right to: • Access, correct, or delete your personal data • Opt out of marketing communications • Withdraw consent at any time • Request data export or restriction • Contact us with privacy concerns

Data Retention & Deletion

We retain your data only as long as necessary: • Account and service data: While your account is active • Support and communication data: For business and legal needs • Deleted data: Permanently removed within 90 days • Legal requirements: As required by law

Have Privacy Questions?

If you have any questions or requests regarding your privacy, please contact us at:

privacy@upkorasolutions.com